Website Cento Group
With almost two decades of expertise, Cento stands as an unrivalled global market leader in recruitment for the Building Services sector. Our reputation is built on forging strategic partnerships, delving into client culture for tailored recruitment. We don't just source top-tier talent; we ensure each placement aligns seamlessly with client objectives. Beyond that, we prioritise our candidates, fostering an environment that values their aspirations and career growth.
Technical Support Engineer – CCTV / VMS | London | Competitive Salary + Benefits
A leading global CCTV manufacturer is seeking an experienced Technical Support Engineer to provide both pre-sales and post-sales technical support to customers, sales teams, and partners across the UK. This role covers product demonstrations, technical training, troubleshooting, and solution design support.
Key Responsibilities:
- Provide technical support on IP CCTV and VMS solutions
- Deliver product demos, webinars, and technical training sessions
- Assist with pre-sales solution design and customer presentations
- Handle technical escalations from sales and support teams
- Produce and maintain technical documentation and support materials
- Work closely with R&D teams and Head Office on product feedback and issue resolution
Requirements:
- 3+ years’ experience in IP CCTV, VMS, or network-based security solutions
- Strong knowledge of networking, installation, configuration, and interoperability of CCTV systems
- Experience in B2B security channels and system integration
- Confident presenting to technical and non-technical audiences
- Proficient in Microsoft OS, Office, and network diagnostics (Cisco / Microsoft certifications preferred)
- Strong communication, problem-solving, and organisational skills
Desirable:
- Degree in IT, Networking, or related field
- Prior experience in the video surveillance industry
To apply for this job please visit www.centogroup.com.
