Watch out for our annual retail security magazine that comes free with the next (June) print issue of Professional Security.
Meanwhile; London-based guarding company First Security (Guards) Ltd has won a new contract to protect the Edmonton Green Shopping Centre in Enfield, North London. It’s one of two shopping centres the guarding contractor protects for the property development company St Modwen Properties Plc.
The contract, managed by St. Modwen Developments (Edmonton) Ltd, is to provide security staff “to provide a safe and pleasant environment for both shoppers and retailers alike,” according to Colin Chatt, Property Manager (London and South East).
The team – comprising nine officers who will liaise closely with local police – has been briefed not only to provide a security service, but also an element of customer care. The team will also be responsible for operating a CCTV system, and patrolling the adjoining car park. They have also undergone specific terrorism training supplied by a company introduced by First Security; Global Aware, who have tailored a course on education to the threat of terrorism.
First Security was awarded the contract – against fierce competition – “because it has a proven track record in retail security services,” adds Mr Chatt. “First Security was able to put an innovative package of services and costs together which precisely matched our requirements. We have worked with First Security before but their services are continually benchmarked. We always go to competitive tender, and they constantly provide value added service which beats other suppliers not only on cost but provided services. First Security is one of a few companies that does what it says in its marketing portfolio. It takes a pro-active approach to security and has the support of a strong management team.”
Edmonton Green Shopping Centre is nearing the end of a first phase of redevelopment including the building of extra retail and residential units, primary care centre, bus station and leisure centre. Jonathan Levine, Managing Director of First Security adds: “We are delighted to have won this contract but never rest on our laurels. Selecting the officers most suited to a Shopping Centre environment is a significant part of our continued success.”
