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Website Cento Group
With almost two decades of expertise, Cento stands as an unrivalled global market leader in recruitment for the Building Services sector. Our reputation is built on forging strategic partnerships, delving into client culture for tailored recruitment. We don't just source top-tier talent; we ensure each placement aligns seamlessly with client objectives. Beyond that, we prioritise our candidates, fostering an environment that values their aspirations and career growth.
Job Title: Key Account Manager – Fire Alarm Systems
Department: Sales
Location: Home Based / Surrey / Greater London
Salary: Up to £55,000 / OTE £85,000 + Car Allowance £450
Role Overview:
Results-driven Key Account Manager with specialist expertise in fire alarm systems, including conventional, addressable, and networked multi-panel solutions. Strong technical knowledge of BS 5839 and proven ability to translate compliance requirements into commercially successful maintenance contracts. Skilled in developing long-term client relationships within Facilities Management (FM) and critical infrastructure sectors, delivering sustainable revenue growth and high-value service solutions.
Key Responsibilities & Achievements
- Delivered consistent organic growth in fire alarm maintenance contracts, aligning with company sales strategy and margin targets.
- Identified, developed, and secured new fire detection maintenance opportunities through industry networking, existing relationships, and cross-selling across group companies.
- Acted as a technical and commercial advisor on fire alarm systems, supporting clients with compliant, future-proof solutions across:
- Conventional systems
- Addressable fire alarm systems
- Large-scale, networked multi-panel systems
- Built and maintained strong relationships with Facilities Management providers, achieving preferred supplier status for fire detection and life safety services.
- Led tender submissions and bid activity, producing client-focused proposals aligned with integrated “One Solution” fire and security offerings.
- Developed and managed a robust sales pipeline, achieving monthly, quarterly, and annual growth targets in recurring maintenance revenue.
- Collaborated cross-functionally with estimators, service teams, and group businesses to deliver end-to-end fire system solutions.
- Conducted site surveys to assess fire alarm system compliance, lifecycle status, and upgrade opportunities.
- Ensured all solutions adhered to UK fire safety legislation and industry standards, maintaining the organisation’s reputation for compliance and quality.
- Delivered commercial presentations, cost models, and contract negotiations to senior stakeholders within FM and client organisations.
Key Skills & Expertise
- Fire Alarm Systems Expertise
- In-depth knowledge of system design, operation, and maintenance
- Strong understanding of BS 5839 compliance and best practices
- Experience across detection, integration, and large-scale networked systems
- Business Development & Account Management
- Pipeline development and strategic sales planning
- Cross-selling fire, security, and life safety solutions
- Framework and supply chain engagement
- Technical & Commercial Capability
- Site surveys and system assessments
- Tender writing and bid management
- Commercial modelling and margin control
- Stakeholder Engagement
- Relationship building at senior FM and client level
- Strong influencing, negotiation, and presentation skills
- Trusted advisor approach with a solutions-led mindset
- Operational Excellence
- CRM management (SimPRO) and forecasting
- KPI and performance tracking
- High attention to detail and compliance adherence
To apply for this job please visit www.centogroup.com.
