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Government

NCSC: cyber is about ‘business survival’

by Mark Rowe

Cyber security is now a matter of business survival and national resilience, according to the head of the UK official National Cyber Security Centre, which has brought out its latest annual review.

Dr Richard Horne, Chief Executive of the NCSC, said: “With over half the incidents handled by the NCSC deemed to be nationally significant, and a 50 per cent rise in highly significant attacks on last year, our collective exposure to serious impacts is growing at an alarming pace. The best way to defend against these attacks is for organisations to make themselves as hard a target as possible. That demands urgency from every business leader: hesitation is a vulnerability, and the future of their business depends on the action they take today. The time to act is now.”

 

‘Time to act’

Titled ‘It’s time to act’ (a phrase from a foreword by GCHQ director Anne Keast-Butler), the 100-page document stresses that cyber risk is no longer a matter only for IT, but for boardrooms; ‘cyber incidents can disrupt operations, damage reputation, and lead to serious financial and legal consequences’. The review comes in three parts: the threat to the UK, building resilience against that threat; and ‘keeping pace with evolving technology’. In a foreword, Horne says: “Empty shelves and stalled production lines are a stark reminder that cyber attacks no longer just affect computers and data, but real business, real products, and real lives.” That refers to attacks on retailers such as the Co-operative (whose CEO Shirine Khoury-Haq writes of the impact and strain caused by the April attack) and Jaguar Land Rover.  These attacks must act as a wake-up call, Horne adds. Another foreword comes from the Home Office security minister Dan Jarvis who writes that ‘cyber security has never been more pivotal to our national security and our economic health’.

 

Ministerial letter

Separately, while quoting the NCSC’s services and products, a letter signed by several Government ministers including Dan Jarvis and Chancellor of the Exchequer Rachel Reeves, besides Dr Richard Horne, has gone to chairs and chief executives of ‘leading UK companies’, urging them ‘to take the necessary steps to protect your business and our wider economy from cyber attacks’.

 

About the year

The review is of the year to August 2025; hence it goes back to the ransomware attack on the medical blood testing firm Synnovis, which ‘led to significant clinical healthcare disruption across the London region’. The document urges, ‘don’t wait for the breach’: ‘Cyber incidents often act as powerful cues to increase cyber security but by then, the damage is done. The cost of inaction is rising, and the window for preparation is narrowing’. The NCSC acknowledges that delay may be due to ‘a complex mix of behavioural, cultural, and financial dynamics that shape how organisations perceive and respond to cyber risk’. Hence the review urges ‘a focus on understanding the true cyber risk facing organisations, the impact breaches could have and the actions that could be taken’.

 

Culture

The NCSC points to research that such efforts ‘will only ever be effective if they are supported by a culture that encourages this improvement’. The review points out that ‘cyber criminals continue to exploit basic weaknesses in systems’; and acknowledges the ‘scale of exposure across our hyper‑connected and technology-dependant society’. Besides cyber technical controls, the NCSC makes the case for ‘resilience engineering’, so that in the face of the unexpected an attacked organisation can recover critical services.

 

Toolkit

The NCSC has launched a Cyber Action Toolkit (now moved to Public Beta) for small businesses and sole traders, to help them make foundational controls. Visit www.ncsc.gov.uk.

 

About the NCSC

The National Cyber Security Centre, a part of the UK Government eavesdropping agency GCHQ, is the UK’s technical authority for cyber security. Set up in 2016, it provides incident response to the most serious attacks on the UK.

Comments

David Ferbrache, managing director at the resilience consultancy Beyond Blue, said that the cyber threat remains acute and fuelled by growing geo-political tensions. He said: “While we have seen improvements in cyber security across within the UK, our dependency on digital infrastructure has grown as has the potential consequence of successful attacks. The NCSC leads its review with the strapline “It’s time to act”, but the real message is around the growing economic and national security implications of cyber attacks – as we saw only too clearly with Jaguar Land Rover.
“Resilience at scale is a key theme in the review underlining the need for businesses not just to improve their cyber security, but also – if the worst does happen – to be able to respond and recover. Many boards are feeling cyber fatigue as the topic is pressed more and more often by Ministers, regulators and stakeholders; but the reality is that this issue demands their attention more than ever. These are hard discussions, both to prepare organisations to deal with a major cyber incident, but also to provide clarity on how organisations can respond quickly and effectively if an incident is detected. Not just to contain the attack but also to prioritise recovery,  restore confidence and get back in business.
“Cyber security doesn’t exist in isolation – it is intrinsic to our national resilience and our national security. No longer a technical discipline, but at the heart of protecting our digital society with real world consequences when security fails.”
And Barry Daniels, CEO of security software firm Droplet, says: “For years, the world of IT security has been based on identity; from access rights and multi-factor authentication all the way to simply an individual with the right email and password accessing a system. However, if we are to learn nothing else from the major cyber incidents which have taken place this year is that identity is under threat.
“With the maturity of social engineering, even hardened security professionals are recognising how innovative cyber criminals are. Artificial Intelligence (AI) has also brought scale to its industry; something that, currently, no other sector has been able to replicate. We now stand at a juncture; adapt or risk failing when it comes to security measures because so far, no one can give organisations a 100 per cent guarantee that nothing is able to get in.
“The “identity-first” and “perimeter-first” security models used for decades by many large security vendors are no longer effective against modern cyber attacks, which continue to gather pace. But the simple fact is that the security vendors who created these, no longer own the end-to-end stack. They are trying to protect a perimeter in a world that is no longer defined by the data centre or PC under a desk. What we now have is a potential surface attack area has grown from our reliance on the internet, developing a complex interconnectivity that has left traditional security organisations in a constant, reactive state.”

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