With 16 branches, Rawda & Coop Society is the largest co-op in Kuwait. Rawda & Coop Society contacted Atheer United Company, an authorised distributor of Hikvision’s CCTV products in the Arabian country. Atheer United introduced Hikvision to the co-op’s management with several presentations and demos. They retailer sought CCTV for overall security: to monitor cashier areas in high resolution; provide better surveillance and control outside entrance areas; an as a better method to centralise security operations.
Eng.Ali Taleb, Business Development Manager at Atheer United Company – the installer on this project – said that “a big focus was put on bringing high-resolution megapixel technology to every register. Coop management wanted to very clearly see the detailed exchange of money between customers and employees.”
Largely, this goal stemmed from a high incident rate of disagreements between customers and staff, as well as incidents of theft and balance issues with cashier trays at the end of shifts. Previously, the best – and only – resolution method was to simply deal with each problem after the fact; slow, and inefficient.
To reverse to a proactive stance, Atheer United Company chose Hikvision’s DS-2CD7153-E 2 MP Network Mini Dome Camera. Placed opposite each register,Mr Taleb said: “Coop management is now able to see what is happening in real-time and react accordingly. Most importantly, 2 megapixel resolution provides the means needed to achieve this goal.”
The DS-2CD7153-E’s one-third inch progressive scan CMOS and HD 720P real-time video give users tools to make sure these images are clearly visible. Coop management has already seen a marked improvement at the registers, as well as far fewer incidents of dispute. Ath the main entrances and the general areas in front of the stores, the DS-2DF1-512 5″ Network PTZ Dome was used.
Based on the fact that these areas are potentially very large, the DS-2DF1-512 was placed outside the store. As such, this model’s IP66 rating was a perquisite due to the challenging weather of Kuwait. As large areas were covered, Atheer United Company assessed the DS-2DF1-512’s 12x optical zoom and its 360 degree endless pan range and -5°-185° tilt range as equally vital.
Eng. Taleb added: “This model not only provided tremendous value from an overall solution standpoint, but security personnel are able to completely control the DS-2DF1-512 with Hikvision’s DS-1100KI Network Keyboard … further adding convenience to the overall solution and drastically reducing training time requirements for Coop personnel.”
Finally, the goal of streamlining all 16 branches’ security needs into one centrally-located control room was also facilitated by Hikvision; by NVRs. Specifically, three models: the DS-7608NI-ST, DS-7616NI-ST, and the DS-8632NI-ST NVR Series.
While each model differs (for example: the DS-7608NI-ST’s smaller size and smaller camera capacity with eight channels makes it suitable the makers say for smaller Rawda & Coop Society shops, while the DS-8632NI-ST’s larger memory and 32 channels camera capacity provide for larger branches), all three models provide up to 5 megapixel resolution recording to make sure that regardless of number of camera units, or store size, the pictures are clear. The internet tied this system together.
Previously, individual shops were not connected to headquarters in Kuwait. This exacerbated all the earlier problems. However, with internet-capable Hikvision NVRs, now each of the 16 shops are wired to headquarters. Specifically, all security responsibilities are now a function of one designed central control room. This contrasts with the previous method of security being a responsibility of 16 smaller, and uneven, in-house procedures.
In this fashion, Coop management – with the help of both the Atheer United Company and Hikvision technology – streamlined and addressed chronic problems in a proactive, rather than inefficient, reactive manner. Most importantly, all of these issues have become greatly improved.
