Midwich Security, a division of Midwich the Norfolk-based trade-only distributor of audiovisual, print, and barcode technologies, has appointed Mark Thomas as director.
With 23 years of experience in the technology industry, Mark has held management roles in installation and manufacture when he worked for TeleEye. This was a role that saw him play a part in establishing TeleEye as a brand in the UK video transmission market place. More recently, Mark got involved in distribution with CCTV Center.
Mark said: ‘We have a very young and energetic team here and I have a responsibility to use my experience in the industry to get the best from them. As a qualified life and business coach, I’m well placed to help the division succeed in harnessing the huge potential that Midwich Security offers.’
Mark said: ‘Responding to customers’ requests is about more than delivering what they ask for. It’s about listening. If you really listen, you discover that what they need often goes beyond what they’re saying. You need to respond to the unspoken requests. This shows you’re paying attention and is great for business. And of course, we also have a duty to provide an unsurpassed experience for our vendors if we’re to ensure an efficient supply chain.’
To find out more about Midwich Security, visit www.midwichsecurity.com or call 01379 647500.