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Guarding

Universal translator pedestal and tablet

by Mark Rowe

Trainslator.ai is an AI-powered translation tablet for multilingual communication immediate, reliable, and secure. As trialled in a UK asylum hotel, the device is now offered for a wider set of applications across the security sector; hotels, transport hubs, healthcare facilities, education, and public venues.

Before the initial deployment of Trainslator.ai in an asylum-seeker hotel, staff were tasked with explaining rules, schedules, and safety protocols to residents speaking between them perhaps dozens of languages. Reliance on ad-hoc phone and in-person interpreters was costly and slow; while translation apps were found to be inconsistent and insecure. The tablet gave the ability to provide real-time one-to-one or group translation —with a live interpreter mode and a lip-synced AI speaking avatar for delivering set messages. Aa a result the site improved compliance with safety briefings, which meant reduced staff stress, and increased resident satisfaction. For managers, it offered not only efficiency but also cost savings, given less dependence on contracted interpreters.

The product firm suggests that for the wider security industry, multi-lingual communication is not just about convenience; it is tied directly to compliance and duty of care, such as at airports, shopping centres, stadiums, or hospitals. Trainslator.ai can provide security teams with the ability to translate evacuation orders, crowd safety announcements, or public health guidance. As for safeguarding, asylum seekers, students from abroad, patients, or vulnerable adults may not have strong English language skills. Miscommunication in these contexts can escalate risk and create mistrust. By equipping frontline staff with a tool to bridge the language gap, staff can explain processes, reassure the vulnerable, and reduce misunderstandings.

Resilience
In an incident, whether planned or an emergency, miscommunication can spread confusion.   In resilience planning, the product firm argues, the device becomes a force multiplier: it reduces reliance on multi-lingual staff, and gives consistency in safety messaging.

For more details, or to arrange a demonstration, contact Keith Askham (m:07557799920, e:[email protected])

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