Website Tech Recruits
Tech Recruits Here to Connect is a Technical Recruitment Consultancy. Founded by Emily Coates in January 2024 they have a client portfolio with a focus on Security Integration and Consultancies as well as work across the Fire & Security, IT and Technical Space. With Technical recruitment of 16+ years experience they recruit for wide a range of job opportunities across the UK and Internationally. We provide a unique candidate experience to truly understand experience and create video profiles to bring CV's alive for specific applications. Contact us to book in a consultation or strategy call. emily@tech-recruits.com 07414222264
Security Systems – Service & Maintenance Engineer – Leading UK Security Systems Company
Location: London
Contract Type: Permanent
Salary: £35k-£40k
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Join a supplier-agnostic security systems leader with a client-centric approach and ambitious growth plans
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Collaborate with a positive, energetic team that values professional development and work-life balance
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Enjoy a competitive salary, overtime pay, standby payment, pension, and generous holiday allowance
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Benefit from private medical insurance, Medicash cashback scheme, social activities, and volunteering days
Our client, a well-established name in the security systems industry, is seeking a skilled Service & Maintenance Engineer to join their dynamic team in Blackfriars, London.
Position Overview
As a Service and Maintenance Engineer, you will play a crucial role in delivering top-quality service and maintenance activities, either directly or through contractors. Your expertise will ensure that all work is completed on schedule and meets both client and company standards.
Responsibilities
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Deliver all service and maintenance activities, ensuring timely completion to required standards
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Produce high-quality documentation and reports
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Manage client interactions with strong communication skills
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Apply fault-finding techniques for prompt issue resolution
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Provide technical support to clients
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Attend multiple callouts daily to improve first-time fix rates
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Support the Project Installations team when needed
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Encourage client feedback surveys
Requirements
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Minimum 4-8 years of industry experience in Security Systems Service and Maintenance
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Excellent verbal and written communication skills
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High level of organization and practical aptitude
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Ability to work independently and manage time effectively
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Proficiency in MS Office and work management applications
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Demonstrable knowledge of IP technology and good understanding of networking (Cisco, TCP/IP, routing, switching)
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Experience with Service and Maintenance QA and report writing
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Proven problem-solving ability
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Preferred experience servicing, maintaining, and troubleshooting Access Control, Intercoms, CCTV, and Intruder Alarm systems
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Customer-facing experience and ability to integrate multiple systems
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Familiarity with NSI standards and advanced understanding of IP networks and VLANS
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Full, clean UK driving license
Company Overview
This leading security systems company has made a name for itself throughout the UK and globally. With a supplier-agnostic approach, they prioritize doing what’s right for the client.
Benefits
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Competitive salary, overtime pay, and on-call rota standby payment
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Company pension scheme
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Generous holiday allowance (25 days plus bank holidays, with an additional 5 days based on loyalty)
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Monthly ‘work-life balance day’ after 3 months
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Birthday day off
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Private medical insurance and cashback scheme after 3 months
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Social activities and team events
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Two annual volunteering days
Alongside this attractive benefits package, you’ll be part of a positive, energetic team that values a happy disposition and fosters a supportive, collaborative work environment. This is an opportunity to grow your career with a company that prioritizes your well-being and professional development.
How to Apply
Interested in learning more? Get in touch or apply today – we’d love to hear from you.
To apply for this job please visit tech-recruits.vincere.io.
