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Key Account Manager – Custodial

by

Website Zitko Group

Zitko Group is a global talent partner to organisations operating in complex, security-informed and technology-led environments. We support sectors where delivery is critical, standards are high and access to the right capability directly impacts performance. Combining deep sector understanding with structured talent delivery models, we operate across multiple markets and regions, providing consistent, scalable workforce solutions. Our services include: Strategic Talent Solutions - Delivering structured workforce models through Managed Service (MS), Statement of Work (SoW), Recruitment Process Outsourcing (RPO) and Talent Brand Performance. Talent Acquisition - Our Talent Acquisition services drive focused hiring aligned to long-term delivery across Permanent, Contingent and Executive Search supported by Payroll Services. Get in touch to discuss how we can support your hiring or workforce strategy.

Key Account Manager – Fire & Security

Location: South of England (Field-Based / Remote)

Salary: £50,000 – £55,000 Basic + Car Allowance + Uncapped Commission

The Opportunity

We are working with a leading Fire & Security business that is seeking an experienced Key Account Manager to manage and develop a well-established portfolio of custodial sector clients across the South of England.

This is a unique opportunity for a commercially minded Fire & Security professional to inherit a portfolio of existing accounts and focus on relationship management, account growth, system upgrades, compliance projects, and additional service opportunities.

The role offers significant earning potential through an attractive uncapped commission structure and would suit someone who enjoys building long-term client relationships whilst identifying and delivering commercial growth opportunities.

The Role

You will be responsible for managing a portfolio of custodial and secure-environment clients, acting as the primary commercial contact across multiple sites.

Key responsibilities include:

Managing and developing existing customer relationshipsIdentifying opportunities for additional services, upgrades and project workConducting site visits, surveys and client reviewsProducing quotations and solution proposalsDeveloping account growth plans and revenue strategiesMaintaining a healthy sales pipeline and accurate forecastsWorking closely with operational and technical teams to ensure successful project deliverySupporting tender submissions and commercial proposalsBuilding strong relationships with estates, facilities, procurement and operational stakeholders

This is a field-based role covering sites across the South of England, with a typical split of approximately three days visiting customers and two days working remotely.

About You

We are looking for someone with a strong Fire & Security background who combines technical understanding with excellent commercial and relationship-building skills.

You will ideally have experience in:

Fire Detection SystemsCCTVAccess ControlElectronic Security SystemsCompliance and Life Safety SolutionsTechnical sales, account management or business development

You may currently be working as:

Key Account ManagerAccount ManagerBusiness Development ManagerRegional Sales ManagerNational Account ManagerSystems Sales ConsultantTechnical Sales Manager

Essential RequirementsMinimum three years’ experience within Fire & Security sales, account management or business developmentStrong commercial and negotiation skillsAbility to build relationships with senior stakeholdersExperience identifying and developing growth opportunities within existing accountsGood understanding of technical Fire & Security solutionsExperience carrying out surveys, quotations or solution designFull UK driving licenceAbility to pass security clearance requirements

Desirable ExperienceCustodial, prison, government, defence or other regulated environmentsFire Industry Association (FIA) qualificationsExperience designing Fire & Security systemsPublic sector or framework contract experience

Package

£50,000 – £55,000 basic salary£450 per month car allowanceUncapped commission scheme25 days annual leave plus bank holidaysOption to purchase up to 5 additional holiday daysPension schemeLife assurance (3.5x salary)Salary sacrifice schemesGym membership discountsEye care vouchersAdditional employee benefits package

Why Apply?

This role offers the opportunity to join a growing business with an established client base, genuine autonomy, and significant earning potential.

Rather than focusing on cold business development, you’ll inherit existing relationships and be responsible for maximising opportunities across a substantial portfolio of secure-environment sites.

For ambitious Fire & Security professionals looking to progress their career within a specialist and growing sector, this represents an outstanding opportunity.

[email protected]

07592 367130

To apply for this job please visit www.zitkojobs.com.