The housing association Midland Heart has an IP video surveillance system that uses about 900 Hanwha Vision Q series cameras alongside the manufacturer’s X series network video recorders (NVRs). The video system provides building coverage for live monitoring for safety and security purposes.
After a competitive tender process, the Midlands-based installer TIS was awarded a five-year contract worth more than £1m in October 2023 to replace the housing body’s analogue video surveillance system at over 75 sites. The project was done with Advancis, the security and building management software developer and TIS’s integration partner. Properties that needed coverage ranged from small, multi-dwelling units, to high and low-rise purpose-built blocks. Multiple sites required upwards of 50 cameras. The system needed to cover communal areas such as entrances, exits, lift lobbies, circulation spaces and stairwells, besides car parks, for real-time insights that could be delivered back to control room operators.
TIS, as a life safety, security and communications systems integrator, designed and installed the new end-to-end IP video system using Hanwha Vision products, as well as providing an extended warranty period followed by service and maintenance. Bullet, vandal-resistant dome and PTZ cameras have been fitted.
What they say
Vicki Brownhill, Director of Housing at Birmingham-based Midland Heart, said: “The new system offers residents value for money as well as enhanced safety and security. Midland Heart will benefit from the significantly reduced time required to operate the system and the streamlined, cost-effective approach to maintenance across such a large portfolio of buildings.”
The new system in terms of video quality and coverage has improved the ability to monitor activities across sites, the installer reports, leading to quicker responses to security incidents and greater overall resident safety. Operators in Midland Heart’s newly built control room can access any of the sites and cameras in real-time, or download recorded footage for potential evidence needs.
Video system support
James Twigg, CEO at TIS, said: “Our engagement with Midland Heart is a perfect example of how innovative technology solutions can address complex challenges in community safety. The new video system not only enhances security but also brings efficiency and sustainability to Midland Heart’s operations, allowing them to provide a better service to their residents.”
John Lutz Boorman, Head of Product and Marketing at Hanwha Vision Europe added: “Hanwha Vision’s collaboration with TIS, Advancis, and Midland Heart perfectly illustrates how advanced video surveillance systems can rapidly improve resident safety. With industry-leading image clarity, reliability, and an intuitive user interface, the Q series cameras and X series NVRs make it simple for operators to understand and respond to events across the Midland Heart portfolio.”
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