The facilities services contractor ABM has retained its ‘outstanding’ Civil Aviation Authority (CAA) rating for its quality assurance for AVSEC (aviation security) training at Heathrow and Manchester airports. The FM has won a contract with British Airways, and added Bristol Airport to its UK portfolio. Pictured left to right are Jaspreet Rehal, ABM’s head of security, and Jim Niblock, aviation and transport MD.
What they say
Jaspreet Rehal says: “It’s no mean feat to achieve the highest rating from the Civil Aviation Authority, and so we are immensely proud to have retained ‘Outstanding’ for our quality assurance on AVSEC training. To receive the accolade, ABM was quality assured on six aspects from certification and assessment to the quality of the resources; all of which must meet the highest standard.”
The training which is designed and delivered by ABM in house and covers two areas. All ‘secure clean’ team members receive the aircraft search programme and supervisors also take part in the Ground Security Supervisor training as an enhancement. The training is fully accessible to all with measures in place to accommodate disability, language barriers, and challenges to using technology.
Jim Niblock says: “Our retention is a direct result of our team’s relentless focus on meeting and exceeding the CAA’s requirements over the past two years. By continuously reviewing and improving our processes, we’ve been able to provide operational excellence whilst maintaining the highest standard.”
Growth strategy
ABM says it’s expanding its aviation division to serve the broader transport sector, using the company’s experience with Transport for London and support from Fortune 500 parent company, ABM Industries. The ABM aviation can offer PRM (Passenger with Reduced Mobility) services, secure cabin cleaning and bussing. Visit https://www.abm.com/.
