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Access Control

Access from anywhere: why PC dependency is holding your access control back

by Josh Brace

Everything these days is on your phone and on demand. So why do we still accept being tied to a desk with an access control system? I believe flexibility means control. And control means better visibility, better efficiency, and better security. With ATRIUM online access control, installers and end users can log into the management software from anywhere, on any internet-connected device. In this article, Iโ€™ll explain why releasing the shackles of PC dependency puts you in control and makes your site security even more robust.

A lot of access control systems still have to be run from a single PC thatโ€™s stored on-site wherever the system is installed. And thatโ€™s quite restrictive โ€“ it means that any configuration of the system settings has to be done on that computer. And day-to-day management tasks like adding and deleting users, credentials, and time zones can also only be done by someone physically on-site. That lack of flexibility is holding you back, as well as adding time, cost, and risk to your access control system.

Operational efficiency in administrative tasks is important in any business. And if your administrative tasks are restricted to a single PC device thatโ€™s located in one specific location, itโ€™s extremely difficult to achieve efficiency. In the case of access control, delays and inefficiencies can have serious consequences for the security of the site.

Letโ€™s look at an example. Youโ€™re a security officer in an office building. A member of staff notifies you that their swipe card credential was stolen. If youโ€™re already on-site, available, and with ready access to the PC where your access control system is housed, then great. You can log in and invalidate the stolen credential. But what if itโ€™s out of hours? What if youโ€™re working from home, or at another building you manage? If you canโ€™t gain access to the on-site PC straightaway, then cancelling that card credential has to wait. And in the meantime, thereโ€™s a valid swipe card out there in the hands of an unauthorised person. Thatโ€™s how the lack of flexibility that PC-dependent access control systems suffer from can result in increased security risks.

ATRIUM is our online access control solution. Administration is done in one of two ways. Thereโ€™s the traditional on-site computer with desktop software. And then thereโ€™s the browser-based web portal. As long as you have a stable internet connection, you can log into it from anywhere, and on any device. All you need is the right login credentials and an internet browser. Youโ€™re not constrained to doing all your day-to-day administration physically on-site. And when admins donโ€™t need to be inside the same building theyโ€™re managing, they can cover multiple buildings or sites easily, or do the work from their own home.

And letโ€™s go back to our example of the stolen credential. With ATRIUM, as soon as the admin is notified, they can invalidate and delete that credential instantly, from wherever they are. They donโ€™t even need a computer โ€“ a tablet or even a mobile phone will do. The quicker a lost card is removed from the system, the quicker the security risk is eliminated. Being able to respond quickly improves site security.

It’s not only for end usersโ€™ security that the flexibility of ATRIUM delivers benefits. Imagine youโ€™re an installer working on a site and Iโ€™m your previous customer. I need help configuring something in my ATRIUM software, and youโ€™re not around. But you know itโ€™s just a quick five-minute job. You log in through the browser-based web portal, and sort it out straightaway. Iโ€™m a very happy customer and leave you a smashing five-star review. Everyoneโ€™s a winner!

It’s time to take a look at the access control solutions youโ€™re offering. Are you giving yourself and your customers the flexibility of a PC-independent system? Are you offering an administration portal that anyone can log into from wherever they are? Itโ€™s time to move beyond access control that shackles admins to a desk. Itโ€™s time to empower them to manage users and settings from their mobile phone if they want to.

Book a demo with me and Iโ€™ll show you how ATRIUM access control makes site management easier, reduces administrative burdens, and improves overall security. Donโ€™t let the limitations of PC dependency hold your access control back.

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