IP Products

Cloud service agreements

by Mark Rowe

Commenting on new research showing that confidence in cloud data resources – and even the security of the data in the cloud – is increasing, the organisers of an information security exhibition and conference show say that it is important to realise that the cloud is actually a remote data centre, rather than a local one. Once this concept is grasped by IT security, says David Rowe, CISSP, a member of the Infosecurity Europe Advisory Council and Head of Business Services for the show – held each April in London – it then becomes possible to extend an organisation’s information security and governance envelope around the cloud data resource.

“Whilst we welcome news that adoption of cloud services is on the increase, I think it is revealing that the research from our colleagues National Cloud and ANS Group shows that only 14 per cent of IT directors and managers think their cloud provider offers a service agreement that meets the needs of their organisation. Developing an effective security strategy – and deploying that strategy – is a lot easier than achieving a service level agreement (SLA) that meets the needs of any organisation seeking the highest levels of data protection in the cloud,” he said.

“The process of negotiating a truly effective SLA, requires a high degree of understanding about cloud data transport and allied resources, as well as the cloud IT resource itself, and that – in turn – mandates that the person doing the negotiating has had the necessary security education required,” he added.

The Infosecurity Europe show takes place at London Earl’s Court Exhibition Centre between April 23 and 25.

For more on the cloud security research: http://bit.ly/WBHR7x

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