Spinnaker International reports it has become one of the first companies within the cash-in-transit industry to have its quality management system certified to the revised international quality standard ISO 9001.
Spinnaker International reports it has become one of the first companies within the cash-in-transit industry to have its quality management system certified to the revised international quality standard ISO 9001. The Cornwall-based company?s Head of Operations Mike Lester said: ?Spinnaker had held the ISO 9001 standard since 1994, for the design and manufacture of our security products and systems. The new standard ISO 9001:2000 puts additional emphasis on customer satisfaction.? This commitment to customer care received additional recognition in the latest round of awards made by purchasing giant Consignia to its suppliers, where Spinnaker has secured First Class Supplier award. Consignia, which spends œ1.7b a year on goods and services, makes these awards each year to suppliers that have provided consistently high service. Tony Westington, Spinnaker?s General Manager, said: ?We are very proud to have achieved this award.?
